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Payment Terms

Effective Date: 01 October 2023

1. Payment Methods

​a. Accepted Methods:

We currently accept payments through various methods, including credit cards, debit cards, UPI, QR, and other online payment options.

b. Payment Security:

All payment transactions are processed securely through our chosen payment gateway. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.

2. Order Confirmation

a. Confirmation:

Upon placing an order, you will receive an email confirmation. This confirmation does not constitute our acceptance of the order but rather confirmation that we have received it.

b. Order Processing:

Orders are processed once payment is successfully received. Processing times may vary, and you will be notified of any delays.

3. Pricing and Currency

a. Pricing:

Prices for our products are listed in Indian Rupee and are subject to change without prior notice.

b. Taxes and Duties:

Prices include applicable taxes and duties. Customers are responsible for any additional customs duties or taxes for international orders.

4. Payment Disputes and Chargebacks

a. Disputes:

If you believe there is an error or unauthorized transaction on your account, please contact our customer support team immediately.

b. Chargebacks:

Initiating a chargeback without attempting to resolve the issue with us first may result in the suspension of your account and legal action.

5. Payment Terms for Wholesale/Bulk Purchases

a. Wholesale Orders:

For wholesale or bulk purchases, special payment terms and pricing may apply. Please contact our sales team for more information.

6. Late Payments

a. Late Fees:

Any payments not received by the due date may be subject to late fees. The amount and terms of late fees will be outlined in our invoice or payment reminders.

7. Refunds

a. Refund Process:

Refunds, if applicable, will be processed according to our Refund Policy. Please refer to our Refund Policy for more details.

8. Contact Us

If you have any questions or concerns regarding our Payment Terms, please contact us at:

Support Number: +91 9316007030

Email: care@zestnzingfoods.com

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